our technology leader.
Burgen Machinery's mechanical technology leader
Design and R&D Director
Dr. Zhang
Background: PhD in Mechanical Engineering from Guangdong University of Technology, 15 years of experience in design and development in the machinery industry. Chief Design and Development Director of Burgen, responsible for Burgen’s technological innovation and product development.
Personal resume: At Burgen, Dr. Zhang coordinated the design and development of packaging machines, filling machines, cartoning machines, labeling machines, capping machines and complete line solutions. With more than 80 product patents and more than 1,500 design projects, he is committed to technological innovation and polishing the fit of each machine for customers. Dr. Zhang is a recognized technical R&D expert in the industry. He combines cutting-edge technology with market demand and leads the team to achieve excellent design.
Field: Full range of products in Burgen’s production line
R&D Technical Director
Dr.Zeng
Background: PhD in Automation from Hubei University of Technology, R&D and technical director of Burgen’s packaging machinery, focusing on the core control technology of packaging machinery. He has rich professional knowledge and experience in PLC systems and automation control.
Personal resume: Before joining Burgen, Dr. Zeng had accumulated more than 20 years of experience in automation control and R&D, especially focusing on the development of core control systems for packaging machinery. At Burgen, he is responsible for leading the team to achieve technological breakthroughs in PLC programming, automation control and system integration of packaging machinery. With more than 50 product patents, he has brought more advanced automation solutions to customers.
Field: Technology R&D of the core system of automation of Burgen production line
Electrical Technology Director
Engineer Tan
Background: Majoring in electrical engineering, Engineer Tan is the electrical technology director of Burgen Packaging Machinery, focusing on the development and innovation of electrical systems of packaging machinery.
Personal resume: At Burgen, Engineer Tan led the team to improve the performance of packaging machinery, filling machines, cartoning machines, labeling machines and other equipment with his experience in electrical engineering. His technical improvements increased equipment efficiency by 20% and reduced energy consumption by 15%. Engineer Tan implemented advanced automation control solutions to ensure that products are safer and more reliable and meet industry standards, significantly enhancing Burgen’s market competitiveness. He also actively cultivates team members to support the company’s continuous technological development.
Field: Technology R&D of electrical systems of Burgen production lines
Senior Solution Technology R&D
Engineer Yan
Background: Engineer Yan is a senior solution technology R&D expert of Burgen Packaging Machinery, with rich experience in CAD drawing and design. He has excellent capabilities in deep customization of mechanical design and packaging solutions.
Personal resume: Engineer Yan has more than 12 years of professional experience in the field of mechanical design and is proficient in the coordination and cooperation between various packaging machine models. At Burgen, he led the team to design and optimize the functional modules of packaging machinery to ensure the seamless integration of each system. It has improved the efficiency of equipment by 30% and brought highly customized packaging solutions to customers, thereby expanding Burgen’s market share and promoting the improvement of customer satisfaction.
Field: Burgen mechanical functional module optimization and coordination
our team.
Burgen Machinery's Solution optimization expert expert
Global Customer Director
Gily Xie
Background: Bachelor of Automation Engineering, more than 15 years of experience in health care product sales and quality control, serving 800+ customers. Sales champion for 4 years, responsible for 80+ powder projects.
Personal resume: Currently serving as Global Customer Director, focusing on the size, weight and precision control of nutritional supplements and functional powders, providing quality solutions and product solution optimization. Good at market analysis and precision measurement planning in the powder field.
Pre-sales Customer Director
Elena Tang
Background: Bachelor’s degree in International Tradeand Business English; engaged in the packaging industryfor more than 7 years,serving more than 600 customers 6 annual sales champions, with more than 100 automated packaging line projects.
Personal resume: As a pre-sales customer director of BURGEN, I have been deeply involved in the field of fillinglines and filling machines, focusing on the filling of liquid and powder, providing customers with the best suggestions onproduct packaging solutions,appearance design, machine models.market trends.etc.
After-sales Customer Director
Karen Law
Background: Bachelor’s degree in pharmacy and packaging engineering; more than 5 years of experience in the pharmaceutical packaging industry, serving 600+ customers; 3 years as an excellent after-sales director, completing 90+ packaging projects.
Personal resume: Served as the company’s after-sales customer director, focusing on packaging solutions such as drip coffee, tea, and pharmaceutical powder particles. Has rich experience in packaging production line design and compliance, providing customers with packaging design solutions, material selection suggestions, packaging process optimization and regulatory compliance, etc.Focus on Coffee/Tea/Pharmaceutical Packaging Solutions and Material Selection
Senior Product Manager
Jordan Feng
Background: Bachelor of Mechanical Engineering, more than 15 years of experience in large-scale packaging equipment sales, serving more than 200 customers. Leading more than 100 mechanical innovation projects.
Personal resume: BURGEN senior product manager, specializing in industrial automation and intelligent manufacturing. Provide mechanical innovation solutions, product optimization and trend analysis. 20 years of expert in powder and particle packaging machine field.
Burgen Machinery's Solution optimization expert expert
Pre-sales Technical Consultant
Engineer Du
Background: As a pre-sales technical consultant for Burgen Packaging Machinery, Engineer Du has a strong professional background in mechanical engineering and customer relationship management. He focuses on helping customers understand how Burgen’s products can meet their specific needs.
Resume: Prior to joining Burgen, Engineer Du had many years of experience in engineering and technical support and accumulated rich knowledge in the industry. He works closely with the sales and R&D teams to provide personalized solutions to customers. He is good at helping customers solve technical challenges and promote sales through in-depth technical demonstrations and professional consultations. His work has greatly improved customers’ decision-making efficiency, thereby increasing sales conversion rates.
Motto: Win customer praise with sincerity and technology, and repeat purchase star is my pursuit.
After-sales Technical Consultant
Engineer Lu
Background: As an after-sales technical consultant for Burgen Packaging Machinery, Engineer Lu focuses on ensuring that customers receive continuous technical support during the product life cycle. He has extensive experience in mechanical equipment maintenance and customer service.
Personal resume: With more than ten years of technical support experience, Engineer Lu excels in problem solving and customer satisfaction assurance. He actively responds to customer needs and provides training, technical guidance and troubleshooting services. He develops detailed support documents and training materials to improve customers’ ability to solve problems independently. Under his guidance, customers’ equipment operating efficiency has been significantly improved and downtime has been reduced by 30%.
Motto: The five-star praise from customers is the recognition of my work, and providing customers with the most perfect solutions is my working attitude.
After-sales Technical Expert
Engineer Du
Background: As a senior after-sales technical expert of Burgen packaging machinery, Engineer Du has professional capabilities in mechanical maintenance and optimization, focusing on improving the stability and performance of equipment.
Personal resume: Engineer Du has many years of experience in mechanical maintenance and focuses on solving technical problems of packaging machinery. By implementing proactive maintenance plans and fault prediction analysis, he has successfully reduced the failure rate of customer equipment and improved overall operating efficiency. He is known for his technical strength and is often sent to the site to solve complex problems, thereby ensuring the continuity of customer production.
Motto: Pay attention to timeliness and listen attentively. Customer satisfaction is my motivation to move forward.
After-sales Technical Expert
Engineer Luo
Background: As a senior after-sales technical expert of Burgen packaging machinery, Engineer Luo focuses on customer on-site support and technical training to ensure the highest customer satisfaction.
Personal resume: Engineer Luo has extensive field support experience and is known for his quick response and handling of complex technical issues. He focuses on improving customers’ technical capabilities and ensures that customer teams can efficiently operate and maintain equipment through customized training and technical guidance. His outstanding performance not only strengthens customer relationships, but also wins a good reputation and repeat business for the company.
Motto: Face difficulties with a smile and let customers affirm me with superb technology.
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